Contact us
Questions about an order, delivery or a return? We're here to help.
Last updated September 2026
Customer support
Email: support@flowds.co.za
Hours: Monday to Friday 08:00–17:00, Saturday 09:00–13:00 (SAST)
We aim to reply within one working day.
Order questions
Please include your order number so we can help you faster.
Merchants & bulk orders
For bulk pricing or selling with Flow DS, email merchants@flowds.co.za.